Welcome

Wel­come to my web­site! I am the Bernard T. Fer­rari Pro­fes­sor at the Johns Hop­kins Uni­ver­si­ty’s Carey Busi­ness School. My research spans health­care ana­lyt­ics, human-AI inter­ac­tion, glob­al sup­ply chains, and mar­ket­ing-oper­a­tions inter­faces. As a found­ing mem­ber of the Lead­er­ship Team of the Hop­kins Busi­ness of Health Ini­tia­tive (HBHI) and co-chair of the Johns Hop­kins Work­group on AI and Health­care, my work focus­es on incor­po­rat­ing arti­fi­cial intel­li­gence into clin­i­cal work­flows and improv­ing pro­duc­tiv­i­ty, access, and equi­ty in health­care delivery. 

At Johns Hop­kins, I have devel­oped and taught a first-of-its-kind MBA course, Data Sci­ence: Arti­fi­cial Intel­li­gence, which has been required for all full-time Hop­kins MBA stu­dents since 2021. Poets & Quants named me one of the world’s best 40 busi­ness school pro­fes­sors under 40.

My recent writ­ing and media appear­ances have focused on arti­fi­cial intel­li­gence, par­tic­u­lar­ly its impact on health and soci­ety, as well as glob­al sup­ply chain issues such as vac­cine roll­outs, test­ing, and PPE aris­ing from the COVID-19 pan­dem­ic. Addi­tion­al­ly, I have addressed top­ics relat­ed to the geopo­lit­i­cal issues and the ESG move­ment. I have appeared on nation­al and inter­na­tion­al TV such as BBC News, CNBC, PBS New­sHour, Sky News, and ZDF, and have been fea­tured in ABC News, The Asso­ci­at­ed Press, Bal­ti­more Ban­ner, Bal­ti­more Sun, Barron’s, Bloomberg, Busi­ness Insid­er, CBC, CBS News, Chica­go Tri­bune, CNN, The Con­ver­sa­tion, Fast Com­pa­ny, Finan­cial Times, Forbes, For­tune, Globe and Mail, The Guardian, Har­vard Busi­ness Review, The Hill, KHN, Les Echos, Mar­ket­place, Mar­ket­Watch, Med­Page Today, Mod­ern Health­care, NBC News, New York Times, Newsweek, Nikkei, NPR, Poets & Quants, Quartz, Slate, STAT, U.S. News & World Report, USA Today, Wall Street Jour­nal, Wash­ing­ton Post, and Wired, among others.

My work has appeared in a vari­ety of pres­ti­gious jour­nals, includ­ing Man­age­ment Sci­ence, Man­u­fac­tur­ing & Ser­vice Oper­a­tions Man­age­ment, Mar­ket­ing Sci­ence, Oper­a­tions Research, NEJM AI, and npj Dig­i­tal Med­i­cine. I serve as an Asso­ciate Edi­tor for Man­age­ment Sci­ence, Man­u­fac­tur­ing & Ser­vice Oper­a­tions Man­age­ment, Ser­vice Sci­ence, Naval Research Logis­tics, and Health Care Man­age­ment Sci­ence, and as a Senior Edi­tor for Pro­duc­tion and Oper­a­tions Man­age­ment. I co-edit­ed the Hand­book of Health­care Ana­lyt­ics: The­o­ret­i­cal Min­i­mum for Con­duct­ing 21st Cen­tu­ry Research on Health­care Oper­a­tions, which was pub­lished by John Wiley & Sons in 2018.

At Johns Hop­kins, I teach two required core MBA cours­es — Oper­a­tions Man­age­ment and Arti­fi­cial Intel­li­gence — and have taught an elec­tive course on Con­tract­ing: Incen­tive Design and Ana­lyt­ics. Since 2016, I have been orga­niz­ing the Johns Hop­kins Sym­po­sium on Health­care Oper­a­tions, an effort to bring togeth­er lead­ing clin­i­cians, health schol­ars, and policymakers.

I serve as Vice Pres­i­dent of Mar­ket­ing Com­mu­ni­ca­tion and Out­reach for INFORMS, the world’s largest asso­ci­a­tion for the deci­sion and data sci­ences. I am also an Asso­ciate Edi­tor of Man­age­ment Sci­ence, Man­u­fac­tur­ing & Ser­vice Oper­a­tions Man­age­ment, Ser­vice Sci­ence, Health Care Man­age­ment Sci­ence, and Naval Research Logis­tics, and a Senior Edi­tor of Pro­duc­tion and Oper­a­tions Man­age­ment. At Johns Hop­kins, I serve on the Exec­u­tive Com­mit­tee of the Johns Hop­kins Insti­tute for Data Inten­sive Engi­neer­ing and Sci­ence (IDIES) and hold joint fac­ul­ty appoint­ments at the Johns Hop­kins School of Nurs­ing and the Cen­ter for Dig­i­tal Health and Arti­fi­cial Intel­li­gence (CDHAI).

Pri­or to join­ing Johns Hop­kins in 2013, I earned a PhD (2013) and an MSIA (2009) in Oper­a­tions Man­age­ment and Robot­ics from Carnegie Mel­lon Uni­ver­si­ty’s Tep­per School of Busi­ness and Robot­ics Insti­tute. I also received an MPhil from the Depart­ment of Indus­tri­al Engi­neer­ing and Deci­sion Ana­lyt­ics at the Hong Kong Uni­ver­si­ty of Sci­ence & Tech­nol­o­gy and a BEng in Automa­tion from Tongji Uni­ver­si­ty .