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Tinglong Dai
Research & Beyond
I build the theory and the evidence for how artificial intelligence reshapes healthcare, the supply chains that sustain it, and the markets that surround it. Not a plug-in tool, but a system-level force that rewrites how institutions decide, how incentives steer behavior, and how systems weather disruption.
Trained at Carnegie Mellon in a program spanning business and computer science, I connect algorithms with practice, policy, and institutions. My work models when and how AI is used, showing how deployment choices shape diagnosis, treatment, and trust. It advances those models through randomized trials, economic analyses, and behavioral studies. At the system level, I study how reimbursement, liability, and regulation govern adoption, and how crises expose fragility in pharmaceutical and medical-device supply chains.
Uniting theory, empirical validation, and institutional analysis to define the emerging discipline of AI in operations.
05
Books
Springer Series in Supply Chain Management · 2026
AI in Supply Chains
Perspectives from Global Thought Leaders
Edited by Maxime C. Cohen & Tinglong Dai · Springer · Amazon
Contributors
Narendra Agrawal · Gad Allon · Robert N. Boute · Gérard P. Cachon · Zhe Chen · Morris A. Cohen · Rares Cristian · Vinayak Deshpande · Jan C. Fransoo · Joren Gijsbrechts · Pavithra Harsha · Ming Hu · Pınar Keskinocak · Caleb Kwon · Hau L. Lee · Sheng Liu · Konstantina Mellou · Ishai Menache · Jason Miller · Serguei Netessine · Tava Lennon Olsen · Jeevan Pathuri · Robert Peels · Georgia Perakis · Yongzhi Qi · Ananth Raman · Anne G. Robinson · Zuo-Jun Max Shen · Masha Shunko · David Simchi-Levi · Hannah Smalley · Jing-Sheng Jeannette Song · Jayashankar M. Swaminathan · Christopher S. Tang · Sridhar Tayur · Maximiliano Udenio · Jan A. Van Mieghem · Francis de Véricourt · Yuqian Xu · Dennis J. Zhang
Wiley · 2018
Handbook of Healthcare Analytics
The Theoretical Minimum for Conducting 21st-Century Research on Healthcare Operations
Edited by Tinglong Dai & Sridhar Tayur
Endorsed by
Nitin Nohria · John P. Roberts · Alvin E. Roth Nobel Laureate · Christopher S. Tang
Contributors
Mustafa Akan · Itai Ashlagi · Baris Ata · Turgay Ayer · Qiushi Chen · Soo-Haeng Cho · Donald Fischer · Nagesh Gavirneni · Joel Goh · Diwas KC · Vidyadhar Kulkarni · Nadia Lahrichi · Jay Levine · Nan Liu · Karthik Natarajan · Rema Padman · Cem Randa · Louis-Martin Rousseau · Alan Scheller-Wolf · Hummy Song · Jayashankar M. Swaminathan · Van-Anh Truong · Willem-Jan Van Hoeve · Senthil Veeraraghavan · Hui Zhao
07
Awards & Honors
2026
Inaugural Asia-Pacific Sushil Gupta Distinguished Lecturer, Production and Operations Management Society
Springer Nature Editor of Distinction Award, npj Digital Medicine
2025
MSOM Society Best Associate Editor Award, Manufacturing & Service Operations Management
MSOM Society Best Associate Editor Award, Management Science, Honorable Mention
2024
The Johns Hopkins Nexus Award (Research Category)
2023
Commencement Speaker, Doctoral Commencement and Hooding Ceremony, Tepper School of Business, Carnegie Mellon University
2022
The Johns Hopkins Discovery Award
Management Science Distinguished Service Award
Financial Times Responsible Business Education Award, Runner-up
MSOM Society Service SIG Best Paper Award, Finalist
2021
The World’s Best 40 Under 40 MBA Professors, Poets & Quants
Johns Hopkins Global MBA Graduation Keynote Speaker
Fellow, Luohan Academy
Manufacturing & Service Operations Management Meritorious Service Award
2020
The Johns Hopkins Discovery Award
Wickham Skinner Early Career Award (Runner-Up)
2019
Malone Center for Engineering in Healthcare Seed Grant Award
for the project “Personalized Radiation Therapy Treatment Planning” (role: co-PI)
for the project “Personalized Radiation Therapy Treatment Planning” (role: co-PI)
Dean’s Award for Faculty Excellence
Black & Decker Competitive Research Grant
2018
Production and Operations Management Best Reviewer Award
2017
INFORMS Public Sector Operations Research Best Paper Award
for the paper “Jumping the Line, Charitably: Analysis and Remedy of Donor-Priority Rule”
for the paper “Jumping the Line, Charitably: Analysis and Remedy of Donor-Priority Rule”
2016
POMS Best Healthcare Paper Award (Runner-Up)
for the paper entitled “Clinical Ambiguity and Conflicts of Interests in Interventional Cardiology Decision-Making.”
for the paper entitled “Clinical Ambiguity and Conflicts of Interests in Interventional Cardiology Decision-Making.”
2015
The Johns Hopkins Discovery Award
for the project “Clinical Ambiguity and Conflicts of Interests in Interventional Cardiology Decision-Making” (role: lead PI)
for the project “Clinical Ambiguity and Conflicts of Interests in Interventional Cardiology Decision-Making” (role: lead PI)
2014
Elwood S. Buffa Doctoral Dissertation Award (Finalist)
for the dissertation entitled “Incentives in U.S. Healthcare Operations” (Summary).
for the dissertation entitled “Incentives in U.S. Healthcare Operations” (Summary).
2013
POMS College of Supply Chain Management Best Student Paper Award (Finalist)
for the paper entitled “Contracting for On-Time Delivery in the U.S. Influenza Vaccine Supply Chain.”
for the paper entitled “Contracting for On-Time Delivery in the U.S. Influenza Vaccine Supply Chain.”
2012
POMS Best Healthcare Paper Award (First Place Winner)
for the paper entitled “Imaging Room and beyond: The Underlying Economics behind Physicians’ Test-Ordering Behavior in Outpatient Services.”
for the paper entitled “Imaging Room and beyond: The Underlying Economics behind Physicians’ Test-Ordering Behavior in Outpatient Services.”
INFORMS Pierskalla Award for the Best Paper in Healthcare (Runner-Up)
for the paper entitled “Contracting for On-Time Delivery in the U.S. Influenza Vaccine Supply Chain.”
for the paper entitled “Contracting for On-Time Delivery in the U.S. Influenza Vaccine Supply Chain.”
INFORMS Case Competition (Second Place Winner)
for the teaching case “Patient Experience Improvement at UPMC Eye Center.”
for the teaching case “Patient Experience Improvement at UPMC Eye Center.”
08
Invited Seminars
124 research seminars and colloquia at universities and institutions worldwide, listed A–Z by host.
A
- American University, Kogod School of Business 2024
- Arizona State University, Center for Accelerating Operational Efficiency 2021
- Aston University, Aston Business School 2023
B
- Bilkent University, Department of Industrial Engineering 2021
- Blue Cross Blue Shield Association, Washington, D.C. 2026
- Boston College, Carroll School of Management 2018
- Brandeis University, International Business School 2021
C
- Cardiff University, School of Mathematics 2017
- Carnegie Mellon University, Tepper School of Business 2017
- Carnegie Mellon University, Tepper School of Business / INFORMS Chapter 2021
- Case Western Reserve University, Weatherhead School of Management 2024
- Chinese University of Hong Kong, CUHK Business School 2017
- City University of Hong Kong, Department of Management Sciences 2016
- City University of New York, Baruch College 2020
- Clarkson University, School of Business 2015
- College of William and Mary, Department of Mathematics 2016
- Cornell University, Johnson Graduate School of Management 2013
- Cornell University, SC Johnson College of Business 2018
- Cornell University, SC Johnson College of Business, OTIM Symposium 2026
D
- Dartmouth College, Tuck School of Business 2026
- Duke University, Fuqua School of Business 2021
E
- Emory University, Goizueta Business School 2023
G
- George Washington University, School of Business 2023
- Georgetown University, McDonough School of Business 2017
- Georgia Institute of Technology, H. Milton Stewart School of Industrial and Systems Engineering 2017
- Georgia Institute of Technology, Scheller College of Business 2024
H
- Harvard University, Harvard Business School 2023
- HEC Paris 2026
- Hong Kong University of Science and Technology, Department of Industrial Engineering and Logistics Management 2016
I
- Indiana University, Kelley School of Business, Consortium Friday Seminar Series 2020
- INFORMS Service Science Online Forum Series 2025
- INSEAD 2026
- INSEAD 2020
- Institute for Mathematical and Statistical Innovation 2023
J
- Johns Hopkins Medicine, JHI Partners Forum 2019
- Johns Hopkins University, Armstrong Institute for Patient Safety and Quality 2026
- Johns Hopkins University, Bloomberg School of Public Health, Center for Health Services Outcomes Research 2025
- Johns Hopkins University, Bloomberg School of Public Health, Center for Health Services Outcomes Research 2023
- Johns Hopkins University, Bloomberg School of Public Health, Center for Health Services Outcomes Research 2021
- Johns Hopkins University, Carey Business School 2013
- Johns Hopkins University, Department of Applied Mathematics and Statistics 2022
- Johns Hopkins University, Division of Infectious Diseases 2024
- Johns Hopkins University, Hopkins Business of Health Initiative 2022
- Johns Hopkins University, School of Medicine, Department of Pathology Grand Rounds 2026(scheduled)
- Johns Hopkins University, School of Medicine, Department of Plastic & Reconstructive Surgery 2023
- Johns Hopkins University, School of Nursing, Center for Immersive Learning and Digital Innovations 2023
- Johns Hopkins University, School of Nursing, Health Equity Seminar 2025
- Johns Hopkins University, School of Nursing, Health Equity Seminar 2024
- Johns Hopkins University, School of Nursing, Health Equity Seminar 2023
- Johns Hopkins University, School of Nursing, T32 Seminar 2026(scheduled)
L
- Lehigh University, College of Business 2024
- London Business School 2025
- London Business School 2019
M
- McGill University, Bensadoun School of Retail Management, Thought Leader Series 2021
- McGill University, Desautels Faculty of Management 2024
- Moorfields Eye Hospital & UCL Institute of Ophthalmology 2025
N
- Nanyang Technological University, Nanyang Business School 2025
- National University of Singapore, NUS Business School 2020
O
- The Ohio State University, Fisher College of Business 2027(scheduled)
- The Ohio State University, Fisher College of Business 2022
- Oregon State University, Supply Chain Council 2022
P
- Pontificia Universidad Católica de Valparaíso, School of Industrial Engineering 2026
Q
- Queen’s University, Smith School of Business 2023
R
- Rice University, Jones Graduate School of Business 2024
- Rutgers University, Rutgers Business School, Post-Pandemic Supply Chain and Healthcare Management Conference 2021
S
- Sapienza University of Rome, Department of Computer, Control, and Management Engineering Antonio Ruberti 2019
- Singapore Management University, Lee Kong Chian School of Business 2020
- Stanford University, Economics of Transplantation Workshop 2020
- Stanford University, Graduate School of Business 2023
- Stevens Institute of Technology, Howe School of Technology Management 2013
- Syracuse University, Whitman School of Management 2025
T
- Temple University, Fox School of Business 2024
- Temple University, Fox School of Business 2021
U
- University at Buffalo, School of Management 2024
- University College London, UCL School of Management 2025
- University College London, UCL School of Management 2019
- University of Alberta, Alberta School of Business 2023
- University of British Columbia, Sauder School of Business 2017
- University of California, Berkeley, Haas School of Business 2013
- University of California, Irvine, Paul Merage School of Business 2024
- University of California, Los Angeles, UCLA Anderson School of Management 2022
- University of California, Riverside, School of Business 2022
- University of Cambridge, Judge Business School 2023
- University of Cambridge, Judge Business School 2019
- University of Chicago, Booth School of Business 2017
- University of Chicago, Booth School of Business 2016
- University of Cincinnati, Lindner College of Business 2023
- University of Colorado Boulder, Leeds School of Business, Leeds AI Research Forum 2026
- University of Connecticut, School of Business 2021
- University of Dubai, College of Business Administration 2023
- University of Hong Kong, Asia Global Institute 2022
- University of Hong Kong, School of Business 2013
- University of Houston, C.T. Bauer College of Business 2026(scheduled)
- University of Illinois Urbana-Champaign, Gies College of Business 2022
- University of Kansas, School of Business 2021
- University of Liverpool, Management School 2024
- University of Maryland, Robert H. Smith School of Business 2022
- University of Massachusetts Amherst, INFORMS Chapter 2022
- University of Miami, Miami Herbert Business School, Healthcare Analytics Workshop 2024
- University of Minnesota, Carlson School of Management 2025
- University of Minnesota, Carlson School of Management 2013
- University of Nebraska–Lincoln, College of Business 2022
- University of North Carolina at Chapel Hill, Kenan-Flagler Business School 2022
- University of North Carolina at Chapel Hill, Kenan-Flagler Business School Healthcare Workshop 2019
- University of Notre Dame, Mendoza College of Business 2026
- University of Oxford, Saïd Business School 2019
- University of Pennsylvania, The Wharton School 2023
- University of Rochester, Simon Business School 2019
- University of Southern California, Department of Industrial and Systems Engineering 2015
- University of Southern California, Gould School of Law 2023
- University of Southern California, Marshall School of Business 2023
- University of Tennessee, Knoxville, Haslam College of Business 2026(scheduled)
- University of Texas at Dallas, Naveen Jindal School of Management 2018
- University of Toronto, Rotman School of Management 2023
- University of Utah, David Eccles School of Business 2027(scheduled)
- University of Utah, David Eccles School of Business 2013
- University of Virginia, Darden School of Business 2018
- University of Washington, Foster School of Business, MSCM Leader Series 2021
- University of Waterloo, Department of Management Sciences 2015
- University of Wisconsin–Madison, Wisconsin School of Business 2025
- University of Wisconsin–Madison, Wisconsin School of Business 2019
V
- Virginia Tech, Pamplin College of Business 2025
W
- Washington University in St. Louis, Olin Business School 2020
Y
- Yale University, Yale School of Management 2013
09
Professional Service
INFORMS National LeadershipVice President, Marketing, Communications & Outreach
Founding Department EditorAI in Operations department
Editorial Boards
Committees & Leadership
- Member, Award Committee, 2026 MSOM Young Scholar Prize (with Jan Fransoo, Tilburg University; Yash Kanoria, Columbia University; Bora Keskin, Duke University; Sridhar Seshadri, University of Illinois Urbana–Champaign), 2026
- Chair, 2022 POMS Chelliah Sriskandarajah Early Career Research Accomplishments Award
- Member of Leadership Team, Hopkins Business of Health Initiative (HBHI), 2020–present
- Member of Executive Committee, Johns Hopkins Institute for Data-Intensive Engineering and Science (IDIES), 2020–2024
- Chair, INFORMS Service Science Editor-in-Chief Search Committee, 2023
- Member, Johns Hopkins Sheridan Libraries Advisory Board, 2019–2022
- INFORMS Advocacy Governance Committee, 2022
- INFORMS Diversity, Equity, and Inclusion Ambassador, 2021
- MSOM Diversity and Inclusion Committee, 2020–2021
- Communications & Outreach Coordinator, INFORMS Health Applications Society, 2017, 2018
- Chair, Committee on Strategic Initiatives with Academic Journals, INFORMS Health Applications Society, 2019
- Panelist: National Science Foundation (2014, 2020); Health Resources and Services Administration (2019)
- Chair, INFORMS Public Sector Operations Research Best Paper Award, 2018
- Cluster Chair: Healthcare Applications, INFORMS 2018 Annual Meeting; Healthcare Systems & Applications, 2018 INFORMS International Conference
Reviewing & judging
Journal Reviewer Management Science, Manufacturing and Service Operations Management, Marketing Science, Operations Research, Nature, Nature Communications, NEJM AI, Journal of Marketing Research, Journal of Health Economics, Contemporary Accounting Research, Production and Operations Management, Naval Research Logistics, IISE Transactions, NEJM Catalyst, Scientific Reports, California Management Review, Networks, Vaccine, Games, PNAS Nexus, PLOS One, Service Science, Medical Decision Making, Socio-Economic Planning Sciences, Journal of the Operational Research Society, European Journal of Operational Research, Autonomous Agents and Multi-Agent Systems, Decision Sciences, Operations Research for Health Care, etc.
Conference Reviewer MSOM Service SIG (2017, 2018, 2019, 2020, 2021, 2022, 2023); MSOM Healthcare SIG (2017, 2018, 2019, 2020, 2022, 2023); MSOM Technology, Innovation and Entrepreneurship SIG (2023); MSOM Supply Chain Management SIG (2020, 2022); MSOM iFORM SIG (2018); Annual Meeting of the Society for Medical Decision Making (2013, 2014, 2015, 2019); The Inaugural ACM conference on Equity and Access in Algorithms, Mechanisms, and Optimization (EAAMO ’21)
Judge SAS Practice Prize (2024); The Inaugural Wally Hopp Best Healthcare Paper Award (2023); POMS College of Healthcare Operations Management Best Paper Competition (2013, 2016, 2017, 2018, 2019, 2020, 2021, 2022); INFORMS Public Sector Operations Research Best Paper Competition (2020); INFORMS TIMES Best Working Paper Award (2020, 2021); INFORMS JFIG Paper Competition (2019, 2020); Johns Hopkins Discovery Award (2016, 2017, 2018, 2019, 2020, 2022, 2023); Johns Hopkins Catalyst Award (2017, 2019, 2022); Elwood S. Buffa Doctoral Dissertation Award (2018); INFORMS Health Application Society Best Student Paper Competition (2017, 2023); CSAMSE Best Paper Competition (2021, 2022)